Welcome to Annex Power Tools!
By using our website or placing an order, you agree to follow the terms and conditions below. Please take a moment to read them carefully.

1. Ordering and Payment

• All orders depend on product availability and confirmation from our team.

• Prices are shown in Kenyan Shillings (KES) and may include applicable taxes or shipping charges.

• Payment is required when placing your order unless agreed otherwise.

• In some cases, we offer payment on delivery for selected locations.

2. Shipping and Delivery

• We aim to process and dispatch your order as fast as possible.

• Delivery time may vary depending on your location and the size or type of item.

• We are not responsible for delays caused by third-party couriers, natural events, or unforeseen issues.

• Once your order is dispatched, you will receive a tracking number to monitor your delivery.

3. Returns and Refunds

• Your satisfaction matters to us.

• If you are not satisfied with your purchase, contact us within 2 days of receiving your order.

• Items must be returned in their original condition and packaging.

• Return shipping costs are the customer’s responsibility, unless the item was wrong or defective due to our error.

• For more details, refer to our Returns and Refunds Policy.

4. Privacy Policy

• We respect your privacy and work to keep your personal information secure.

• By using our website, you agree to how we collect and use your information as described in our Privacy Policy.

5. Intellectual Property

• All content on this website—including text, logos, images, and graphics—is the property of Annex Power Tools.

• You may not copy, reuse, or modify any content without our written permission.

6. Changes to These Terms

• We may update or change these Terms & Conditions at any time without prior notice.

• Please review this page regularly to stay up to date.

7. Contact Us

Have any questions or need help? We’re here for you!

📞 Phone: 0702 756 309
📧 Email: info@annexpowertools.co.ke