Annex Power Tools Terms and Conditions
Welcome to Annex Power Tools!
By using our website or placing an order, you agree to follow the terms and conditions below. Please take a moment to read them carefully.
1. Ordering and Payment
All orders depend on product availability and confirmation from our team.
Prices are shown in Kenyan Shillings (KES) and may include applicable taxes or shipping charges.
Payment is required when placing your order unless agreed otherwise.
In some cases, we offer payment on delivery for selected locations.
2. Shipping and Delivery
We aim to process and dispatch your order as fast as possible.
Delivery time may vary depending on your location and the size or type of item.
We are not responsible for delays caused by third-party couriers, natural events, or unforeseen issues.
Once your order is dispatched, you will receive a tracking number to monitor your delivery.
3. Returns and Refunds
Your satisfaction matters to us.
If you are not satisfied with your purchase, contact us within 2 days of receiving your order.
Items must be returned in their original condition and packaging.
Return shipping costs are the customer’s responsibility, unless the item was wrong or defective due to our error.
For more details, refer to our Returns and Refunds Policy.
4. Privacy Policy
We respect your privacy and work to keep your personal information secure.
By using our website, you agree to how we collect and use your information as described in our Privacy Policy.
5. Intellectual Property
All content on this website—including text, logos, images, and graphics—is the property of Annex Power Tools.
You may not copy, reuse, or modify any content without our written permission.
6. Changes to These Terms
We may update or change these Terms & Conditions at any time without prior notice.
Please review this page regularly to stay up to date.
7. Contact Us
Have any questions or need help? We’re here for you!
📞 Phone: 0702 756 309
📧 Email: info@annexpowertools.co.ke